Fun’D Arts: Donation FAQ

I have donated the wrong amount and would like to get refund. How do I go about getting a refund?

Please get in touch with Lily, Accounts Executive, at 03-4047 9028 or lily@klpac.org. Once the donated amount is transferred and verified, a refund cheque will be issued within 14 working days.

My card has been charged twice or wrongly charged. What should I do?

Please refer to the above.

What will my donation be used for?

The donation will be used to alleviate the RM4 million / annum operational costs of the arts centre including technical maintenance, building / theatre maintenance, overheads and utilities.

This fund will not be used for productions / shows unless it is otherwise stated. Donors can choose to channel their donations to klpac operations over productions by making an indication on the online form.

How do we get updates on klpac activities?

You can sign up to our mailing list by emailing to angel@klpac.org. Information on our latest shows and activities can also be found here: http://www.klpac.org/whats-on/

Is the donation tax exempted?

All donations are not tax exempted but receipt can be given upon request.

How do I know if my online donation is successful?

First, you will get a notification from your respective bank. Second, you will receive a notification email from klpac.

What form of acknowledgement will I get?

All donors will have their names featured on the “Patron of the Arts” panels at klpac’s Lobby.

Can I donate anonymously without acknowledgement or receipt?

Yes, you can choose to remain anonymous. However, for internal record purposes, please do provide us with your name and contact information.

How do I set up a recurring donation?

Download the direct debit donor form, fill it up and e-mail it to lily@klpac.org. It will take 2 weeks to process and you will receive a confirmation once it has been completed.

I am not comfortable with online donation. Is there another way for me to make a donation?

You can donate via cash, cheque, bank transfer or TT for those residing overseas. Details as follows:

Acccount Name: The Kuala Lumpur Performing Arts Centre
Bank: CIMB
Account No: 1419-0050725-05-9

Address:
The Kuala Lumpur Performing Arts Centre (klpac)
Sentul Park, Jalan Strachan
51100 Kuala Lumpur
Malaysia.

Here’s our bank details for those who will be donating via T/T.

IMPORTANT: Please send a copy of the transaction receipt to lily@klpac.org and ian@klpac.org for accounts purposes and indicate “Patron of the Arts” in the subject line. If you wish to remain anonymous, please indicate in the email as well.

My company would like to explore sponsoring klpac in a bigger way. Who should I contact?

Dato’ Dr. Faridah Merican (Executive Producer / Co-Founder): +603 4047 9030 / faridah@klpac.org

Ian Chow (Group General Manager): +603 4047 9013 / ian@klpac.org

Who can I contact if I have an enquiry or need further assistance?

Lily (Accounts Executive): +603 4047 9028 / lily@klpac.org

Ian Chow (Group General Manager): +603 4047 9013 / ian@klpac.org

*** IMPORTANT NOTICE: For all online donations, klpac WILL NOT and DOES NOT assign a representative requesting pin code or password of your bank account details. Please ignore it and notify us if such requests are made.